As part of efforts to ensure that each and every Hard Drive Recovery Group customer is an educated customer, the company's newest blog posts address common file system issues, as well as service options that many clients do not know about.
"Having heard from many clients that simple information on hard drives is very difficult to find, we decided to react," said Maureen Davies of Hard Drive Recovery Group. "Rarely do we find a customer that understands all of the aspects of their own computer's storage system, so being able to point out basic concepts makes our service more educational."
Addressing one of the most common data recovery requests with "Deleted Files, Where Do They Go?", the PC's Recycle Bin is looked at in depth as really the heart of most computers' disposal system. Because many data recovery customers assume they have an emergency data loss situation simply because they have accidentally deleted a file, it is important to understand that Recycle Bin files can almost always be restored.
"What is interesting about many Windows and Mac customers is that they frequently do not know that you can quickly and easily restore files that you want back to their original location," said Davies. "In fact, even in cases where the Recycle Bin has been emptied, it is usually quite possible to retrieve those files as well."
The post entitled "Remote Data Recovery: Is It Right For You?", meanwhile, documents a process that is not often considered by most consumer-level hard drive recovery customers. While certainly using data recovery software is very common knowledge to most users, Remote Data Recovery can allow the customer to avoid packing and shipping their hard drives and instead let an expert login and attempt the recovery remotely.
"While remote data recovery isn't a very common service, and is typical only for those with major enterprise servers or multi drive RAID arrays, it can help the user that is pressed for time or is a great distance from the Hard Drive Recovery Group clean room," said Davies. "We have seen very high quality restoration results from most remote data recoveries, but of course the conditions must be correct for it to work."
Finally, the post "Data Recovery Cost: Is It Worth It?" tackles one of the most difficult issues for North American users - is their data worth paying the cost for professional data recovery services, or is it better to simply start again.
"Despite the economic projections that economists and others are making, the fact remains that less than 60% of Americans can afford a $1000 emergency, which means that a major hard drive failure that involves a lot of lab time is something they cannot afford," said Davies. "It's unfortunate, but many people these days are realizing they have to make a choice - keeping their car running, or saving a few years of family photos."
While Hard Drive Recovery Group has always offered free evaluations for any hard drive crash or failure, the end decision on whether to recover or abandon the drive is always in the customers' hands. So while catastrophic data loss issues have decreased for users pretty much across the board, the economic resources for which to pay for those increasingly rare failures is often not there.
"There's no doubt in anyone's mind that hard drive and solid state drive technologies are getting better and better by the year," said Davies. "But, no matter how you look at it, data storage technologies are still mechanical devices that fail after a certain amount of operation time. While you can certainly do your best to run from a catastrophic drive failure, the inevitability of them mean you cannot hide."
As a result of this drive failure inevitability, Davies and Hard Drive Recovery Group continue to educate customers about hard drive maintenance and backup - the one true solution to ensure users never have to contact a professional for hard drive recovery.
"When it comes to your data, being prepared is always the absolute best way," said Davies. "Backing up is easy to do, but making it part of your routine is where the difficulties arise."
from Hard Drive Recovery Group
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